Responsible for All Media Enquiries
Challenge: Whether a missed waste collection or a television broadcaster planning a documentary on recycling – Veolia Umweltservice is constantly in the public eye. The company therefore wanted to provide journalists with optimal service while at the same time positioning its key messages as effectively as possible.
Solution: For several years, TDUB Kommunikationsberatung acted as the company’s press office, serving externally as the first point of contact for the media. Fast and efficient handling based on group-wide standardized processes ensured optimal responses to enquiries and a high level of satisfaction among media representatives – not least thanks to 24/7 availability. This directly contributed to strengthening the company’s image. In addition, we supported proactive external communications as well as internal projects, such as the creation and ongoing maintenance of employee media.